How Emotional Connection Sets Great Products Apart

"In Product Delight， for the first time， Nesrine Changuel gives us a concrete framework for creating products people truly love。" - Lenny Rachitsky， Author of Lenny’s Newsletter。

"Product Delight explains why creating emotional connections with users is essential for product differentiation。 A valuable resource for anyone aiming to build products that stand apart。" - Nir Eyal， Author of Hooked。

"Nesrine provides a clear roadmap for building products that customers don’t just use， but love。 Essential for leaders in any industry。" Melissa Perri， Author of Escaping the Build Trap。

"This book provides an indispensable framework and toolkit for how to systematically integrate delight into every step of your product development process。" - Martin Eriksson， Co-Founder Mind The Product

In a world of infinite features and constant innovation， functionality alone no longer guarantees product success。 Product Delight explores what truly makes a product stand Emotional Connection。

Drawing on over a decade of product leadership at Google， Spotify， and Microsoft， Dr。 Nesrine Changuel unveils a powerful framework for building tech products that don't just solve problems， they resonate。 Through stories， behavioral insights， and practical tools like the Delight Grid， the Delight Excellence Checklist， or the Delight Enhancers， she shows how delight drives retention， engagement， and brand love。

This book reveals how emotionally connecting products turn users into fans and fans into advocates。 Whether you're in product or business， Product Delight will help you shift from functional thinking to emotional impact。

The future belongs to products that connect。 This book is your guide to making them。